Local Drop Off Orders - Charleston and Surrounding Areas
Our Local Drop Off's are delivered after 4 PM Daily. Orders placed before 4 PM are delivered on the same day. If you place an order after 4 PM you can expect delivery the follow day. All same day local drops are expected to be concluded before 9 PM at the latest.
For any concerns please call us at (843) 709 - 5574 or contact us by replying to this email.
Shipping
We can ship to virtually any address in the United States of America. Our products are shipped via USPS Priority Mail and arrive within 2-4 Days from your purchase date. Orders are processed and shipped within 24 hours of acceptance. Most orders are processed and shipped on the same day if placed before 4 PM EST.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
If you are simply dissatisfied with your purchase, you can return your item within 14 days of delivery for a 50% refund, no questions asked.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund much more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.